Proof of commercial momentum.
A metrics-led view of my B2B SaaS account strategy, procurement conversations, online payments B2B sales, Salesforce discipline, MEDDIC-informed qualification, e-commerce payment integration support, and operations leadership foundation.
Commercial proof across enterprise sales, fintech, and operations leadership.
Current procurement strategy, proven online payments B2B sales performance, Salesforce-led account execution, MEDDIC-informed qualification, and leadership foundations built across high-pressure commercial environments.
Amazon Business / InfoAnalytica
March 2025 — PresentAccount Strategist · SDR · B2G / Commercial Accounts
230%+ Average monthly target delivery.
Supporting Amazon Business campaigns across private and public-sector accounts, engaging procurement leaders and senior stakeholders across Italy and UK markets through Salesforce discipline, segmentation, MEDDIC-informed qualification, procurement conversations, and outbound account strategy.
- Build account growth opportunities through procurement conversations and stakeholder mapping.
- Use Salesforce, segmentation, and MEDDIC-informed qualification to prioritise pipeline movement.
- Support public-sector onboarding, commercial account growth, and strategic outbound execution.
PayPal / ResultCX
March 2022 — February 2025Business Development Representative · B2B Acquisition & Retention
300%+ Average monthly target performance delivered.
Led online payments B2B sales across Italian merchant portfolios, supporting e-commerce businesses with checkout integration, payment testing, technical support, ROI conversations, PPCP and OB1 campaign activity, and value-based selling.
- Guided stakeholders through e-commerce payment integration and checkout testing, improving technical trust and close-won confidence.
- Supported merchants across 12 e-commerce platforms and payment integration journeys.
- Trained 30+ team members and contributed to workflow improvements that lifted team performance.
Hospitality Management
2013 — 2021Operations Leadership · Multi-Site Beverage · New Openings
From bartender to multi-site operations leadership.
Built my leadership foundation in hospitality operations, growing from bartender at Brooklands Hotel into F&B management, cruise beverage operations, multi-site regional support, and new-opening projects before moving beyond hospitality after Covid into SaaS, digital commerce, and systems-led growth.
- Led teams, standards, SOPs, menus, training, back-of-house workflows, and launch execution.
- Supported Celebrity Cruises / Royal Caribbean, The Ivy Collection, Yooserv Building No.5, and Grappelli new-opening work.
- Held US Public Health inspection responsibilities and built the operational discipline now applied to SaaS sales and account strategy.
What people say about working with me.
A few perspectives from people I've worked with across sales, operations, and commercial execution.
“[Insert testimonial about commercial drive, ownership, and results.]”
[Name Placeholder]
[Role / Team Lead / Manager]
PayPal / Sales Leadership
“[Insert testimonial about leadership, training, collaboration, and attitude.]”
[Name Placeholder]
[Role / Peer / Manager]
Team Collaboration / Operations
“[Insert testimonial about strategic thinking, stakeholder management, and professionalism.]”
[Name Placeholder]
[Role / Client / Stakeholder / Manager]
Amazon Business / Commercial Execution
Formal references available on request.
Leadership operating system.
Team standards
Training, coaching, SOPs, and performance expectations.
Launch execution
New openings, back-of-house workflows, menus, and operating processes.
Pressure management
High-volume environments, service KPIs, compliance, and team leadership.
CRM discipline at the core.
Deep Salesforce experience across account strategy, segmentation, reporting, outbound execution, and pipeline movement. I use CRM discipline to structure procurement conversations, MEDDIC-informed qualification, stakeholder mapping, follow-up systems, and commercial workflows.
Multiple CRM and operational systems used across SaaS, hospitality, cruise, and brand-led environments. Follow-up systems, playbooks, scripts, performance tracking, and process optimisation are consistent threads across every role.
Full capability map.
Sales & Revenue
CRM & Commercial Operations
AI, Automation & No-Code
Code & Technical Foundations
Strategy & Leadership
Want the full background?
Download the CV or start a conversation directly.